If only ethics approvals came as standard

I’m getting ready to start the part of the research where I can talk to and question actual people – really very exciting indeed. As part of this process I have to put together the documentation setting out my approach to identifying and managing the ethics implications of the research. Particularly given what’s happening more widely in the world, I can’t help but think this is an approach which should be much more widely adopted.

Getting ethics approval seems to be equivalent in part to a risk assessment in a programme or project management context. Looking at what are the risks I think could arise when delivering the project and setting out how I propose to mitigate, manage or remove them. Putting together the risks means that you have to think through how the activity is going to unfold in more detail. Drawing upon past experience and guidance from other experts, a first pass is developed.

More broadly though, the fact it’s called an ‘ethics approval’ rather than a risk management one feels meaningful. The word ethics carries with it a weight and dignity, a sense of morality which is beautiful indeed. I’m sure there could be contexts in which the word gets used, or abused, in a way that makes it feel hollowed out. So far it hasn’t felt like that.

The ethics process beyond the risk management then involves trying to actively think about ways in which the research might be conducted in ways that are respectful of those who are involved in it. My research around the social and cultural aspects of home unsurprisingly doesn’t require the use of physical human materials but the form I have to fill in allows for that possibility. For those who are conducting research using those materials, it is right that they have to properly account for the ethical approaches to doing so that go beyond a narrow risk management approach.

In relation to my own research, there have been discussions about how the information I give to prospective participants is presented so it can be accessible and easy to understand for different audiences. We’ve also talked about recognising and valuing the time people are giving up to support the research and how I can make sure people feel like it’s being conducted in a safe way.

The draft ethics proposal is then reviewed by my supervisors and updated following their feedback. This gives an opportunity to learn from their experiences, get more insights into practicalities and best practice. The proposal is then submitted and considered, feedback given and amendments made as needed before it’s signed off by the Ethics Committee.

That sense of care, consideration and support feels very fortunate indeed. Everyone involved is trying to make the proposal better, trying to ensure I can do a good and safe piece of work and that participants are treated respectfully. This is my first ethics approval rodeo so perhaps I might feel less enamoured of it if I go through it more times.

Nonetheless, the contrast with how so many decisions are made in work, politics and life more generally has felt noticeable. The centring of ethics shouldn’t feel rare but it does. Of course in lots of situations it is there but more implied, or wrapped up in different language. As I suggested above, there are analogies with the risk assessment process but the tenor of the discussions in relation to the ethics proposal have felt different to the risk assessment ones I’ve been party to. The explicit nature of the reference matters though, it sets a frame for the discussions and an expectation about what the process is trying to do.

The collective input on the ethics proposal looks very different to much of what’s currently unfolding in the news. The cruelty and violence being unleashed with no respect and no plan, so many lives at the whim of one unhealthy, unethical man is brutal to watch. As Ian Dunt articulated, the normalising and sane-washing isn’t being checked by other forces, instead it is serving to feed the chaos further.

Of course history, and the present, are full of examples of situations where lots of people are involved in decision making and bad things still happen, so I don’t want to pretend it’s as simple as more oversight leading to a better decision. Those issues instead provide compelling arguments to try and have better, more meaningful and ethical approaches, giving space for the better angels of our nature to prevail.

Friction burns?

A recent report by Citizen’s Advice found that 72% of people would be open to making environmental improvements to their homes in the next five years. Absolute scenes – there’s the market transformation we need. 72% is just brilliant news, if we’re thinking about the Technology Adoption Curve, which of course we are, then we’re deep into late majority territory where this is just all very mainstream and normal. How do we go about getting the supply chain ready to do all of that work in that short space of time?

Hang on though, there’s a kicker. People went on to say that they would prioritise kitchens, bathrooms and other measures over environmental measures. Stand down the supply chain. Or maybe – as you were…

What I’m interested in is why people would prioritise kitchens, bathrooms and the rest over environmental measures. In some ways it seems obvious, kitchens and bathrooms are more appealing and desirable. There are magazines and shows which do makeovers and it’s all very lifestyled and lovely whereas lots of us – most of us? – find heat pumps ugly. It’s also crucial to eat and clean yourself, so there’s that. However, it’s also crucial to be able to keep warm, with lots of health conditions linked to, or exacerbated by cold weather. It’s also crucial to be able to use electricity in today’s society.

There’s more reasons besides but I’ve been wondering if there’s something about the comparative friction between kitchens, bathrooms and other aspects of home renovation, compared to energy and environmental measures. Friction on a day to day basis but maybe also societal frictions.

On a day to day basis, if you don’t like the look of your kitchen, bathroom or elsewhere, you will be constantly reminded of it. It might become a low grade hum that you get used to but this can then be amped up whenever you’re reminded of how much you don’t like it. Whether that’s visiting a friend who has a nice(r) place than yours, or seeing them on TV, in films, social media or magazines. There are potentially lots of times when you’ll be reminded of how you don’t like your kitchen or suchlike in a way that doesn’t happen so much with energy or environmental measures.

As Pennartz notes in ‘At home: An anthropology of domestic spaces‘, an aspect of a space being pleasant is how easy it is to be convivial in it. If the space makes it harder to do that, say the kitchen is designed for just one person then that doesn’t feel very sociable and there’s a friction between the desire and the reality.

There has been a shift away from gendered spaces, with men also likely to be in the kitchen. As such, that sense of friction between what people want and how the space operates affects both genders, and therefore more people, more often.

There’s also the friction in use. If a kitchen or bathroom isn’t set-up as you would want then this can catch you each day. Whether it’s a cupboard that doesn’t shut properly, a shower that doesn’t properly attach to the wall so you have to hold it to shower yourself, or whatever else it may be, there can be things which every day, sometimes multiple times a day, create friction and frustration.

Where is the friction with energy usage though? People who pay by direct debit don’t need to really engage with their bill on a daily or monthly basis, as it’s smoothed out across the year. It’s hard then to get any real time friction between the usage and the cost. Not least because, as costs continue to rise, people can reduce their energy consumption and still see rising prices. Under the current pricing structure with standing charges fixed irrespective of consumption, this regressive pricing structure makes that particularly true for those on lower incomes or using less energy.

People don’t have the social friction of not having a heat pump because most people don’t have one either. There’s also not so much of a friction around having a home that isn’t so warm. People will often choose to put the heating on when they’ve got guests, to make sure they feel comfortable.

There’s also not so much friction from the supply chain when trying to get more environmentally friendly measures – for instance a replacement boiler rather than a new heat pump. There are just over 20,000 qualified heat pump installers in the UK, compared to over 150,000 gas engineers. It’s therefore much easier to find someone who can repair or replace your gas boiler on a like-for-like basis. Homes are set up for boilers rather than a heat pump. If you want to switch to a heat pump if your boiler dies you’ll end up with friction. The heat pump can’t go into the space you had your boiler in. You’ve then got a random space you need to sort out, which might or might not be useful. Mine is in a wall cupboard with no base, so the boiler bits can disgorge themselves. If I switched to a heat pump I’d then have a cupboard I can’t use. More friction arises trying to figure out where a heat pump and hot water tank can go. This has been made easier by the removal of a planning requirement which says it needs to be at least one meter from the boundary

Is friction different to hassle though?

The ‘hassle-factor’ is often cited as a rationale for people not to do something, in relation to the home or more generally. Friction seems different to hassle in terms of the ongoing impact, particularly in relation to the visibility of a heat pump or solar. The hassle might be there to get it put in but then once in that hassle would go. The friction might remain when you see it on a daily basis and find it really ugly, or it’s taking up space and it takes a while to get used to the new configuration of the spaces and knock-on impact on the various practices. With larger properties with lots of land that might not be an issue – it can be hidden away somewhere and that friction doesn’t arise as often. For people with less space that might be experienced as daily friction which has been introduced into their lives.

Energy usage can create a sense of friction. A room which isn’t a comfortable temperature creates a sense of friction. This can be between the need for it to be warm and cosy and the sense of how it is. As expectations have increased about the level of warmth we should be feeling in our homes, there can also be a friction between lifestyles – the clothes we wear at home, and the temperature of the space. Whilst for much of history the initial focus would have been on putting on more clothes or being more active to get warmer, people are now more likely to focus on the heating to get their required level of warmth.

The friction between want and reality can also lead people to not use rooms at certain times or temperatures because they are too uncomfortable. This can also manifest in making it harder to do certain activities – studying can be more difficult when it’s cold for instance, as can other more sedentary actions like reading or watching TV.

This leads to a friction in use but most people focus on ways to reduce their energy bills by changing their tariff or provider as the way to reduce that friction. By cutting the costs of energy it’s therefore more affordable to use the same amount of energy, or more – hence the rebound effect where people take cost savings from more insulation as higher levels of comfort.

Inherently though, most people don’t experience friction when using their boilers, which is the main fuel source for most people. There’s plenty of evidence to suggest that actually people aren’t using their boilers very effectively or efficiently and if they were they could cut their costs significantly. That actual friction is not visible to them though – the cost of their energy bills are hard to relate to any actual friction as most people can make the boiler switch on and off, so the fact it’s not working as efficiently is somewhat hidden to them.

This can then lead people to feel like changes to their heating system is someone else’s desire or need rather than their own. Someone else is experiencing a sense of friction between what they think should be happening and what isn’t happening. Being asked to do something about it means that people can feel they are being told to choose something that isn’t a priority for themselves, over things which are. This can create multiple frictions – between their own sense of themselves as people who care about these things and yet are choosing to put time, money and energy into other things; and on a financial level between the things they want to spend money on and what they are being told they should be spending money on. Potentially this also creates a friction which then impacts upon their voting actions – looking for those who help to reduce that friction for them.

On a daily basis then, people are perhaps more likely to feel a sense of friction by other factors in the home than energy or environmental issues. Even where they do manifest as friction they can be mediated by other actions in a less time, money and personally energy intensive way, so it’s perhaps not a surprise people don’t prioritise home improvements with environmental dimensions more often.