Questions – We need new stories…

I’m at the point in the research where I’m actually drafting the questions to ask people, and it’s exciting yet it also feels a little sad. It’s a reminder that actually doing things you want to do and care about risks messing things up and dealing with messy reality but it is good to push through that for the same reasons. It has felt like a dance between ideas and reality, the literature and exploring peoples’ lived experience as well as between myself as a researcher and the people I’m asking questions of.

It feels a bit sad because to choose is to pick some things and to leave others behind. Areas that I’m really interested in, that I think would be useful, where it seems like there’s a gap – they are getting cut. Sometimes it’s because they feel too far removed from the subject, that it doesn’t feel like it would help to provide responses that add up to a cohesive set of information. This also means that if I’m asking questions I don’t think I can clearly use the answers from, I’m not being respectful of people’s time by getting them to fill in survey responses I can live without. Some questions have similarly had to be culled because I think, even though they are closely related to the area, I’ve got too many questions overall to realistically expect people to complete a survey that long. Especially because, for the kind of number of people I need to complete the surveys, I’m relying on more than just my partner and a couple of friends completing it.

In that narrowing down, from the general broad-brush ideas to the very specific questions it means a lovely idea – which can be all of the myriad of good things I can imagine – becomes a distinct thing. That narrowing down means I have to let go of all kinds of possibilities, some of which I can envisage now and some of which might only become apparent later on down the line.

One of the things I love and find very bracing about Oliver Burkeman is his repeatedly coming back to the idea of the finitude of human life and how we’re always choosing what to put our time and energy into, even if it doesn’t feel like we’re choosing. That we can’t do all of the things, even as we might want to. And that even if we think we’re getting around this by just not deciding, that’s still kind of a decision, just not a proactive one. So it’s better to try and put as much of your time as possible into things that you actively care about rather than just putting things off or getting your faff on.

So it is that, as can often be the case, aspects which makes it feel sad are also what makes it feel exciting. Doing this work gives a strong sense that the work is moving into a different phase and becoming more real. Trying to translate the general concepts I want to explore and picking the words, weighing and testing them – is this too leading? How would I use the responses to that? Trying to come up with answers for survey responses that respect the plurality of views and contexts that people can have about their experiences of home and how they make decisions about things. Imagining the discussions that I would have with people, the kinds of responses that they might give, the worlds and experiences – many of them beautiful but, given home can for too many be a space of violence and insecurity, also experiences that can be difficult and upsetting for them to reflect upon. Thinking about the kinds of follow-up questions and how to frame things to try and give people the space to talk about things without putting words in to their mouth.

In thinking of the structure of the interview, that too feels like a dance – something created between myself and the person being interviewed. Thinking through the logistics and trying to imagine how it might feel to move from one area or question to another. Are there too many questions – and the other person will feel like they are getting rushed and crushed around? That I am stepping on their toes, rushing to talk over them or hurrying them along to try and get all of the questions covered. Is that going to create a stressful situation for both of us – as though we’ve got the dancing equivalent of sweaty hands or stepping on each others toes? Watching the clock and calculating the number of questions still go to rather than being fully engaged in what the person is saying. Considering what kind of time people need to give considered responses, while still being able to get through enough questions that I get a sense of the lay of the land for them. Helping them move through the discussion and also allowing myself to be changed by what they have to say. Reflections that someone might offer up resonate differently when thinking about them in the context of what others share.

The dance still isn’t done, the questions need to be reviewed and updated. Then I want to pilot them to see how they translate in practice. It could be I put my left leg out and then have to pull it right back in again, or it turns out I’ve got two left feet or some similarly mangled metaphor. Nonetheless, that feeling of exploring and continuing to turn ideas into action is the kind of dance I want to be doing all of my days…

Asking questions can be really hard. Figuring out what you want to know. Narrowing down the question means clarifying in your own mind what you are trying to understand.

Working out what you need to find out from the other person and therefore how to frame the question – both to get the information you want and also to convey certain emotions. The questions we ask can vary depending upon whether we want to be argumentative or conciliatory. Asking something that we know will bust their balls or goes into territory that’s difficult or a source of previous arguments, and likely to create another argument. Or choosing another question, another way of framing things to take a different route, elicit or create some other answers.

That all means that asking questions means choosing. In asking one question, things go down one line of thinking and opens up some areas whilst potentially also closing off others. Sometimes those questions have a short-term impact – what shall we have for dinner? Would you like to watch this film or that one? For others questions can determine a much longer-term direction something goes in. As I narrow down the focus of my PhD at the moment, that means choosing which things I let go of exploring more deeply and which things take up my days and weeks and life. A dizzying array of forks in the road, and maybe they won’t make that much of a difference overall but that sense of the power of the question to shape things feels palpable. Sometimes a delicious, exciting thing and sometimes sad at having to let go of some aspects to have something that feels manageable and coherent.

Which gives a real sense of how questions can shape or open up possibilities, the freedom asking questions brings. Would you like this? Can you do that? Questions can take you into different worlds – would you like this job, to go on a date with me, put it all on red or black? The answer only exists because first there was a question.

And that life changing potential is true if you’re the one asking the question too – something which had seemed implausible or impossible crystallises in your head or heart around a question. It might be a question to yourself – can I do this? Should I do this? What do I want? Can I bear this? How can I make things better? But when you’re feeling stuck it can feel like there aren’t any questions – because questions mean choices and being stuck can feel like you don’t have any choices. That’s not to say that asking a question can lead to an answer, or not immediately at least. Sometimes the question is just a wondering about what to do and then it can feel unclear. It opens the door to possibilities though…

That then suggests there isn’t a set number of answers. Or answers which are ready and waiting to be found. They aren’t lying around waiting to be discovered, the right question acting as a code breaker to crack open a chest to get the answers within. Lots of things become answers because first there were questions.

Reading Maller & Horne’s (2011) piece ‘Living lightly: How does Climate Change Feature in Residential Home Improvements and What are the Implications for Policy?‘ I was struck really forcefully with that sense of how we can spend a long time asking the same questions, and how that can potentially shape so much. Eventually we might get part of an answer, but maybe that can take too long and asking a different, seemingly harder question might have been better.

Part of their research was trying to understand people’s views about the environment and how important an issue it is to them, as well as finding out what environmental activities they undertake. The people involved agreed that it was a really important issue. When asked what activities they undertake they were all able to offer examples. These examples were in the realms of recycling, turning off appliances and light switches; monitoring their bills; food growing and similar. The writers suggested this showed that behaviour change campaigns had worked because those activities were all ones which people had been asked to do through campaigns over years.

So the questions that had been asked of whether people could recycle or switch lights off, had been somewhat answered in the affirmative. Yes, that is something that people can do, they can absorb those things into what Shove describes as their day to day practice. Maybe imperfectly but still, people can associate themselves with that activity and do it enough to feel like it’s true to answer that these are things they do.

Turning to home improvements people were talking about making though, those environmental views and actions didn’t translate for the most part. They lived in a separate compartment and there wasn’t really much of a shift. Some were thinking about solar or water tanks – measures in Australia, where the research was undertaken that had been increasingly discussed. In the things that could really make a difference people weren’t motivated, couldn’t see the connection, or disconnection, to their other views on environmental matters.

Perhaps asking a different question of people – can you retrofit your homes rather than can you reuse a plastic bag, wouldn’t have generated a different answer. We’ve spent decades asking smaller questions, getting imperfect answers on those, for instance in relation to recycling. We haven’t seen those answers translate into more positive responses on actions that would have a bigger impact – such as whether people would improve their homes or not. Could a long time trying to get imperfect answers to bigger questions be more impactful than a long time asking smaller questions?

Tag: Questions

Choosing to dance

Are there more questions than answers?